Best StubHub Alternatives: Ticket Fee Compared
by TicketX Official
Update:
StubHub charges buyers a service fee and a fulfillment fee, and its help center says those fees have no fixed rate. According to StubHub's newsroom, the service fee can even differ from one browser session to the next. That makes it worth comparing the final price for the same seats on other sites before you buy.
Buyers have several other resale options, and they handle fees and buyer protection differently. This article compares StubHub with six alternatives on the two things that matter most: how each one charges and shows fees, and what protection you get if something goes wrong.
TicketX lists tickets with no hidden fees, and TickPick charges buyers no service fees. SeatGeek, Vivid Seats and Gametime each offer their own tools, and Ticketmaster runs its own resale marketplace. Below is a side-by-side fee table and a buyer guarantee comparison, so you can make the call without a second trip to Google.
For a full promo codes guide, see TicketX Promo Code.
Key Takeaways
- Six alternatives are compared on buyer fees, how prices are shown and buyer guarantees. Most of these sites don't publish their buyer fee rates, so compare the final price for the same seats.
- StubHub charges buyers a service fee and a fulfillment fee with no fixed rate. Its newsroom says displayed prices include all mandatory fees, but its help center still describes an "Include estimated fees" setting.
- Since May 12, 2025, an FTC rule has required U.S. ticket sellers to show the total price, including required fees. In April 2026, the FTC announced a $10 million settlement with StubHub, which neither admitted nor denied the allegations.
- Why StubHub Users Look for Alternatives
- How StubHub Charges Buyer Fees
- StubHub's Legal Trouble
- What Makes a Better Alternative
- 6 Best StubHub Alternatives at a Glance
- Fee Comparison Table
- Buyer Guarantee Comparison
- TicketX — No Hidden Fees, Backed by a Buyer Guarantee
- No hidden buyer Fees: What It Means in Practice
- Buyer Guarantee Coverage
- Ticket Selection and Availability
- TickPick — No Service Fees with BestPrice Guarantee
- Fee Structure and Pricing Model
- Where TickPick Stands Out — and Where It Doesn't
- SeatGeek, Vivid Seats, Gametime, and More
- SeatGeek — Deal Score and All-In Pricing View
- Vivid Seats — Loyalty Rewards for Frequent Buyers
- Gametime — Marketed for Last-Minute Buyers
- Ticketmaster — Official Resale, but Fees Still Apply
- How to Choose the Right StubHub Alternative
- Best for Low Fees
- Best for Buyer Protection
- Best for Broadway and Theater
- Best for Sports Tickets
- FAQ
- Who Is StubHub's Biggest Competitor?
- Is TicketSwap 100% Legit?
- Is StubHub or TickPick Better?
- Why was StubHub Being Sued?
- Which Platform Makes the Most Sense?
Why StubHub Users Look for Alternatives
StubHub says in its annual report that it believes it operates the largest global secondary ticketing marketplace for live events. Its buyer fees, though, have no fixed rate, which is one reason buyers compare it with other sites.
How StubHub Charges Buyer Fees
StubHub charges buyers a service fee and a fulfillment fee. Its help center says these fees have no fixed rate: they depend on the ticket price, how close the event is, updates to event information, and supply and demand. In a September 2026 newsroom post, StubHub said its service fee is a percentage of the listing price, chosen from a set of fee levels for each browser session, so two people looking at the same tickets at the same time can see different fees.
In its newsroom, StubHub says the price it displays includes all mandatory fees, but its help center still tells buyers to turn on "Include estimated fees" to see the total price. Either way, confirm the total on the checkout page before you pay, and compare it with the final price for the same seats on other sites.
StubHub's Legal Trouble
StubHub's pricing has also drawn regulatory scrutiny. In April 2026, the FTC announced a $10 million settlement with StubHub, paid out as refunds to consumers, and the court entered the order on April 10, 2026. The FTC alleged that in numerous instances through at least May 14, 2025, StubHub's first three price screens did not show the total price; StubHub neither admitted nor denied the allegations. The order required StubHub to send refunds, based on the service and fulfillment fees paid, within 90 days to people who bought tickets for U.S. events on StubHub from May 12 to 14, 2025, and did not already get a refund or chargeback; no claim was needed.
The FTC's Rule on Unfair or Deceptive Fees, which took effect on May 12, 2025, covers live-event tickets and short-term lodging. Whenever a ticket seller shows a price, it must show the total price, including all required fees; taxes, the cost of shipping physical tickets and optional extras can be left out. Resale marketplaces that show sellers' prices are covered too. The rule does not ban or cap fees, and several major ticket sites now say they show fee-inclusive prices.
For buyers, this means the regulatory environment is moving toward fee transparency — but the implementation varies by platform.
For background on StubHub's broader track record, see our dedicated piece: Is StubHub legit?
What Makes a Better Alternative
For a StubHub alternative to earn the switch, it needs to clear three bars:
1. Fee transparency — show the real price before checkout, not after 2. Buyer protection — refund or rebook if a ticket is fake, late, or the event is canceled 3. Inventory coverage — enough listings to make the platform worth opening
The platforms below are evaluated on all three.
6 Best StubHub Alternatives at a Glance
Fee Comparison Table
The table below is based on each platform's own published fee information, checked in November 2026. Most of these sites don't publish their buyer fee rates, so the table shows what each one says it charges and how it shows prices in the U.S. Seller fees don't appear in your total directly, but sellers set their own asking prices and may build those fees in.
Platform | Buyer fees | How prices are shown (U.S.) |
TickPick | No buyer service fees | Listed price; its help center says you pay more only for sales tax in some locations, local pickup ($5) or FedEx delivery |
SeatGeek | May include a service fee and a marketplace fee; rates not published | All-In Pricing: its help center says event-page prices include all mandatory fees; taxes, delivery and optional extras may be added |
Vivid Seats | A service fee and a delivery fee; rates not published | Its help center says All-In Pricing is shown from the start of shopping (per ticket, before tax) |
Gametime | Fee types and rates not listed in its help center | Its help center says "Includes Fees" prices are on by default and can be switched off; in some states, tax is added at checkout |
Ticketmaster | Rates not published | All In Prices: required fees included in the first price you see; taxes and a paid delivery method you choose can be added at checkout |
StubHub | A service fee and a fulfillment fee, with no fixed rate | Its newsroom says displayed prices include all mandatory fees; its help center also describes an "Include estimated fees" setting |
Note on TicketX: TicketX lists tickets with no hidden fees.
Buyer Guarantee Comparison
If a ticket turns out to be fake or invalid, doesn't arrive in time, or the event is canceled, what happens? The table below summarizes each platform's published guarantee, terms and help pages, checked in November 2026. Many remedies are at the platform's discretion, so check the current terms before you buy.
Platform (guarantee) | Tickets that are late or don't work | Canceled event (not rescheduled) |
TicketX (Buyer Guarantee) | Covers tickets that are fake or invalid or don't arrive in time; depending on the case, TicketX sends replacement tickets or refunds you | Covered by the Buyer Guarantee |
TickPick (BuyerTrust Guarantee) | Late: contact TickPick within 5 days of the expected delivery date, and it says it will get you tickets in time. Invalid at the venue: call right away; TickPick looks for replacements and, once the venue confirms the ticket was invalid, refunds the full ticket price, including delivery (contact it within 5 days after the event) | TickPick decides between a refund and a credit, per its BuyerTrust Guarantee and terms, unless the law requires a refund (its canceled-event FAQ says you'll receive a refund) |
SeatGeek (Buyer Guarantee) | Case by case: comparable or better replacement tickets, a refund or, where the law allows, a credit; contact SeatGeek right away | SeatGeek decides between a full refund of the purchase price and, where state law allows, a credit |
Vivid Seats (100% Buyer Guarantee) | A refund if tickets don't arrive before the event (its terms ask you to report missing tickets "within 48 hours of the actual start time"). If you're denied entry, call from the venue and send proof; if you weren't at fault, a full refund including fees and delivery, minus any restocking fee | Its terms let Vivid Seats decide between a refund of the purchase price (including delivery, minus any restocking fee) and a credit; return the tickets within two weeks of the cancellation notice. Rules differ in some places, such as California |
Gametime (Gametime Guarantee) | If tickets don't arrive, Gametime looks for comparable replacements; if none are available, a 110% Gametime credit or a full refund. Report tickets rejected at the venue right away | An automatic full refund to your original payment method, on average within 5 to 7 business days |
StubHub (FanProtect Guarantee) | At StubHub's discretion: replacement tickets, a full refund including fees and delivery, or (for late tickets) a credit. Report entry problems within 7 days after the event, or by the deadline StubHub gives | Its help center says the default is a 120% StubHub Wallet credit, with a cash refund on request; its terms let StubHub choose a full refund or a credit, unless the law requires a refund |
TicketX — No Hidden Fees, Backed by a Buyer Guarantee
TicketX is a U.S.-focused secondary ticket marketplace. The platform launched in 2023 and lists tickets with no hidden fees.
For a full promo codes guide, see TicketX Promo Code.
No hidden buyer Fees: What It Means in Practice
TicketX lists tickets with no hidden fees. As with any ticket site, compare the final price, including tax, for the same seats before you buy.
For a full promo codes guide, see TicketX Promo Code.
Buyer Guarantee Coverage
TicketX's Buyer Guarantee covers tickets that are fake or invalid or don't arrive in time, and events that are canceled and not rescheduled. Depending on the case, TicketX sends replacement tickets or refunds you.
Ticket Selection and Availability
TicketX lists tickets across concerts, sports, and live events in the U.S. market. As a newer entrant to the U.S. market, inventory depth is narrower on some niche events. For major concerts, NFL games, and NBA matchups, selection is competitive. For lower-volume events in smaller markets, checking multiple platforms is advisable.
See current TicketX a limited-time promo code
TickPick — No Service Fees with BestPrice Guarantee
TickPick is a resale marketplace built on a no-buyer-service-fee model: it charges sellers a commission instead.
Fee Structure and Pricing Model
TickPick charges buyers no service fees. Its help center says you pay more than the listed price only for sales tax in some locations and for delivery: $5 for listings set for local pickup, and $10.99 (two-day) or $15.99 (next-day) for listings shipped by FedEx. TickPick makes its money from sellers instead: standard sellers pay a 15% commission and receive 85% of the sale price. Sellers set their own asking prices, so compare the final price for the same seats on other sites too.
TickPick also offers a BestPrice Guarantee. Under its conditions, if you find the same event, date, section, row and quantity for less on another ticket marketplace (comparing that site's checkout price, including fees but not tax) and submit a claim with a timestamped screenshot within 2 hours of your order, TickPick gives you 110% of the difference as TickPick credit, not cash, up to $200 per claim. The credit expires after 365 days, and TickPick can exclude prices from professional ticket resellers and others, including member, loyalty and coupon prices and prices that require a login or code. TickPick doesn't lower your price to match; the difference comes back as credit.
For a deeper comparison between StubHub and TickPick, see: StubHub vs. TickPick
Where TickPick Stands Out — and Where It Doesn't
Where TickPick wins: Paying no buyer service fees is a genuine advantage, and the BestPrice Guarantee gives you a backstop if you find the same seats for less on another ticket marketplace within 2 hours of buying.
Where TickPick has limits: Sellers pay a 15% commission and set their own prices, so a TickPick listing isn't automatically the cheapest. Sales tax applies in some locations, and listings set for local pickup or FedEx delivery carry a delivery fee.
TickPick is worth checking if you want to avoid buyer service fees, as long as you compare the final price for the same seats.
SeatGeek, Vivid Seats, Gametime, and More
SeatGeek — Deal Score and All-In Pricing View
SeatGeek's most distinctive tool is Deal Score, a rating from 1 to 10 in which a higher score means a better deal. SeatGeek's terms treat it as information only and don't guarantee its accuracy.
That can help if you don't know what a fair price looks like for an event. SeatGeek's help center says purchases may include a service fee and a marketplace fee, and SeatGeek doesn't publish the rates. In May 2025, SeatGeek announced that it would show fee-inclusive prices from the start for every event, and its help center now describes All-In Pricing: event-page prices include all mandatory fees, while taxes, delivery and optional extras may be added.
SeatGeek is worth considering if you want help judging whether a price is fair. For a direct comparison: StubHub vs. SeatGeek
Vivid Seats — Loyalty Rewards for Frequent Buyers
Vivid Seats runs a loyalty program called Vivid Seats Rewards. You earn one stamp for each ticket you buy, up to 50 stamps a calendar year, and new members opt in through its app. Ten stamps earn a credit worth the average price of those 10 tickets, excluding taxes and fees and after a 25% processing deduction. You can use the credit only in the Vivid Seats app, and stamps and credits can expire.
Vivid Seats charges buyers a service fee and a delivery fee and doesn't publish its rates. Its help center says it uses All-In Pricing, showing fee-inclusive prices from the start of shopping (per ticket, before tax). The rewards program pays off mainly if you buy tickets often.
If you buy tickets often and want to earn rewards, it's a viable StubHub alternative. For a head-to-head: StubHub vs. Vivid Seats
Gametime — Marketed for Last-Minute Buyers
Gametime markets itself as a site for last-minute tickets; its homepage title reads "Last-Minute Sports, Music & Shows Tickets." That doesn't guarantee a lower price as the event gets closer: sellers set the prices, and Gametime itself says prices can drop in a lot of cases, but not always.
Gametime's help center says it shows fee-inclusive "Includes Fees" prices by default for every event, and you can switch that setting off to see prices without fees. In some states, tax is added at the final checkout. Its help center doesn't list its fee types or rates.
Ticketmaster — Official Resale, but Fees Still Apply
Ticketmaster runs its own resale marketplace, which sells two kinds of resale tickets. Verified Resale Tickets, for events where Ticketmaster was the original seller, are reissued in the buyer's name. Resale Tickets that another company originally sold are delivered by the seller, for example through that company's app. For resale tickets, the seller is the person who listed them, not Ticketmaster, and in the U.S., Ticketmaster has no named buyer guarantee.
Ticketmaster doesn't publish its fee rates; its help center says service fees are generally negotiated and shared among the parties involved in an event. Since May 12, 2025, its U.S. All In Prices have included required fees in the first price you see; local taxes and any paid delivery method you choose can be added at checkout. If you want tickets reissued in your name, Verified Resale is worth checking. If price is your main concern, compare the final price for the same seats on other sites.
For a closer look at how the two compare: StubHub vs. Ticketmaster comparison
How to Choose the Right StubHub Alternative
Best for Low Fees
TicketX or TickPick. TicketX lists tickets with no hidden fees, and TickPick charges buyers no service fees. Try both for your specific event and compare the final price, including tax, for the same seats; that comparison will tell you which has the better deal that day.
Best for Buyer Protection
TicketX, TickPick, SeatGeek, Vivid Seats, Gametime and StubHub each have a named buyer guarantee; Ticketmaster has none in the U.S. The bigger differences show up when an event is canceled. Gametime refunds canceled events automatically to your original payment method. StubHub's help center says its default is a 120% credit, with a cash refund on request. SeatGeek decides between a full refund and, where state law allows, a credit. Vivid Seats' terms let it decide between a refund and a credit. TickPick decides between the two as well, although its canceled-event FAQ says you'll receive a refund. TicketX's Buyer Guarantee covers events that are canceled and not rescheduled. For postponed or rescheduled events, StubHub, SeatGeek, Vivid Seats, TickPick, Gametime and TicketX generally don't refund tickets that remain valid for the new date. At Ticketmaster, canceled events are generally refunded with no action needed. For postponed, rescheduled or moved Ticketmaster events, the organizer decides event by event whether to offer refunds, and Resale Tickets that another company originally sold are not refunded.
Best for Broadway and Theater
For Broadway shows, compare the same seats for the same performance on several sites, including TicketX. SeatGeek's Deal Score can also help you judge whether a price is fair.
Best for Sports Tickets
For NFL, NBA, MLB and NHL games, compare the same seats on several sites. StubHub says in its annual report that it believes it operates the largest global secondary ticketing marketplace for live events, and SeatGeek announced in February 2023 that it would become MLB's Official Ticket Marketplace. TickPick charges buyers no service fees, Gametime markets itself for last-minute tickets, and TicketX lists tickets for major U.S. sports events with no hidden fees.
FAQ
Who Is StubHub's Biggest Competitor?
It depends on what you compare. StubHub says in its annual report that it believes it operates the largest global secondary ticketing marketplace for live events. Other U.S. resale options to compare with StubHub include SeatGeek, Vivid Seats, TickPick, Gametime, TicketX and Ticketmaster, which runs its own resale marketplace. They work in different ways: TickPick charges buyers no service fees, SeatGeek rates listings with Deal Score, Vivid Seats runs a rewards program, Gametime markets itself for last-minute tickets, and TicketX lists tickets with no hidden fees.
Is TicketSwap 100% Legit?
TicketSwap is a fan-to-fan ticket marketplace operated by TicketSwap B.V., based in Amsterdam. It has no named buyer guarantee. When SecureSwap is on, which TicketSwap says is often the case when it partners with the event, organizer or venue, the original barcode is canceled and the buyer gets a brand-new ticket. For other events, you receive the seller's ticket after TicketSwap's usual checks for fake or invalid tickets, and under TicketSwap's terms, the seller and buyer bear the risk that it isn't valid. You can report a ticket that didn't work within 30 days after the event, and TicketSwap decides whether the seller has to refund you. Buyers pay a service fee and a transaction fee on top of the seller's price, shown in the price breakdown before you buy, according to TicketSwap.
Is StubHub or TickPick Better?
Neither is cheaper every time. TickPick charges buyers no service fees and charges standard sellers a 15% commission instead, while StubHub charges buyers a service fee and a fulfillment fee with no fixed rate. StubHub's newsroom says its displayed prices include all mandatory fees. Compare the final price, including tax, for the same section, row and quantity on both sites.
The two also differ on canceled events. StubHub's help center says the default is a 120% credit, with a cash refund on request, and its terms let StubHub choose a full refund or a credit, unless the law requires a refund. TickPick's BuyerTrust Guarantee and terms say TickPick decides between a refund and a credit, unless the law requires a refund, although its canceled-event FAQ says you'll receive a refund.
TicketX is a third option worth checking. It lists tickets with no hidden fees, and its Buyer Guarantee covers tickets that are fake or invalid or don't arrive in time, and events that are canceled and not rescheduled. Depending on the case, TicketX sends replacement tickets or refunds you. For a full comparison of the two, see our TickPick vs StubHub guide.
Why was StubHub Being Sued?
StubHub has faced several legal actions over its pricing. One of them is the FTC case: in April 2026, the FTC announced a $10 million settlement with StubHub, paid out as refunds to people who bought tickets for U.S. events on StubHub from May 12 to 14, 2025, and did not already get a refund or chargeback, and the court entered the order on April 10, 2026. The FTC alleged that in numerous instances through at least May 14, 2025, StubHub's first three price screens did not show the total price, including required fees; StubHub neither admitted nor denied the allegations.
Which Platform Makes the Most Sense?
The best StubHub alternative depends on what you're optimizing for. If fees are your main concern, start with TicketX, which lists tickets with no hidden fees, and TickPick, which charges buyers no service fees and charges standard sellers a 15% commission. SeatGeek is useful if you want Deal Score to help you judge a price. Gametime markets itself for last-minute tickets. Vivid Seats makes the most sense if you buy often enough to use its rewards program.
Whichever sites you use, compare the final price, including tax, for the same section, row and quantity before you buy. No single site is cheapest on every listing.
For a full promo codes guide, see TicketX Promo Code.
About TicketX
TicketX is America's newest secondary ticket market, which debuted in July 2023. TicketX's mission is to provide the best ticket-selling and ticket-buying experience for American users. Thanks to our solid foundation and deep secondary-market expertise, TicketX promises to bring long-term support as well as world-class customer experience to the American audience. By leveraging deep industry knowledge and a proven marketplace model, TicketX is poised to set new standards and redefine expectations in the dynamic world of resale ticket markets within America.